I
have been hearing from my clients that many of them are not getting timely delivery
of their mail from the United States Postal Service (“USPS”). Some of my
clients have indicated that they are not even getting mail delivered six days a
week anymore.
I
had started noticing slight delays in mail delivery times over the last couple
of months and chalked it up to the ramifications of the stay-at-home order from
COVID-19. After all, a lot more people were mailing letters and packages to
loved ones and friends during the isolation.
However,
I noticed that mail service has gotten much worse over the last few weeks. I
have had both business and personal priority one-day packages stuck in “transit”
for several weeks. They seem to be getting delayed at the USPS Los Angeles
Distribution Center.
Thus,
I decided to file some complaints and claims with USPS to see what is going on.
Afterall, Social Security Disability and
Supplemental Security Income claims are governed by specific time frames. I have
to make sure that my clients are receiving timely notifications from the Social
Security Administration (“SSA”) to ensure that we take timely action and respond
appropriately.
I
learned that President Trump appointed a new Postmaster General, named Mr. Louis
DeJoy on June 15, 2020. He is from the private sector and spent his career
working in logistics. He also happens to be a major donor to President Trump’s
reelection campaign.
One
month into the job, Postmaster General DeJoy implemented significant changes in
hopes of cutting costs. Overtime was eliminated and mail
carriers are being told to return any mail that they cannot delivery within
their shifts back to the office for a later delivery. Postmaster General DeJoy
admits that these changes will increase delivery times and result in mail being
left on the workroom floors or the dock. However, he feels these actions are
necessary to make USPS solvent again.
It
is not secret that USPS has had their share of troubles over the years. I
understand that Postmaster General DeJoy needs to take significant action to
make USPS a more efficient agency. However, is now the time to do this? Should
we really be monkeying with USPS’s budget during a pandemic when reliable mail
is more important than ever? Should we be increasing delivery times at USPS when
an election is less than three months away? Common sense would dictate a
definite “no” to those questions, but that is where we are currently.
Locally,
I was told by two different supervisors at the Los Angeles Distribution Center
that I should stop paying for priority and express services and use a different
private carrier if I needed to get my package anywhere at a particular time. I
was also told that a package “in transit” does not mean it is lost, in spite of
the fact that it is now four weeks late for its one-day delivery.
There
is going to be a hearing with the House Oversight Committee
to address these changes on September 17, 2020. There are also some rumors that
an investigation is being launched due to the suspicious timing of these
changes in conjunction with what is likely going to be a contested election.
For
now, we are stuck with the USPS delays. However, I wanted to make sure that you
are all aware of the situation. It is more important than ever that you call me
if you receive any letters from SSA. I, in turn, will call you if I receive any
mail from SSA on your behalf. We can no longer assume that we will all get our
mail delivered in a timely fashion, so we have to work in coordination with one
another until USPS fixes these delays.
Got
a question about SSDI or SSI that you need us to answer? Please check out our
website at www.westcoastdisability.com . We try to
provide you with helpful information on our website that will allow you to
successfully navigate the Social Security Disability process. Also, feel free
to email me your questions at megan@westcoastdisability.com or call me at
(800) 459-3017 x 101.